Analisis Gaya Komunikasi Divisi Ground Handling & Ancillary Commercial Services Di PT. Gapura Angkasa

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Aisyah, Syarifah Syehfi (2019) Analisis Gaya Komunikasi Divisi Ground Handling & Ancillary Commercial Services Di PT. Gapura Angkasa. UGP-Thesis thesis, LSPR Communication and Business Institute.

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Abstract

Menurut Stephanie Armour menyatakan bahwa masalah komunikasi dapat mengakibatkan hilangnya profit perusahaan. Divisi Ground Handling & Ancillary Commercial Services di PT Gapura Angkasa memiliki Gaya Komunikasi yang tidak terstruktur dimana Vice President dapat memberi arahan langsung ke Staf. Tujuan penelitian ini untuk mengetahui bagaimana gaya komunikasidan dampak gaya komunikasi yang digunakan oleh atasan divisi Ground handling & ancillary commercial servicesdi PT Gapura Angkasa. Teori yang digunakan dalam penelitian ini yaituGaya Komunikasi dalam organisasi serta teori yang menunjang terjadinya gaya komunikasi yaitu arah aliran informasi,Fungsi Komunikasi Organisasi dan Teori Struktural Klasik. penelitian ini menggunakan metode penelitian kualitatif. peneliti menggunakan teknik pengumpulan data dengan melakukan observasi, wawancara dan studi dokumen. Hasil penelitian menunjukan bagaimanagaya komunikasi yang digunakan dan hambatannya pada divisi Ground Handling & Ancillary Commercial Servicesdi PT Gapura Angkasa. Penelitian ini hanya melihat gaya komunikasi dengan sample : 1 Vice President, 2 Senior Manager, dan 4 staff.

Kata Kunci : Gaya Komunikasi, Commercial Services, Ground Handling

Item Type: Thesis (UGP-Thesis)
Uncontrolled Keywords: Public Relations
Subjects: H Social Sciences > HT Communities. Classes. Races
Divisions: Faculty of Communication, Communication Studies > Public Relations & Digital Communication
Depositing User: Ms Kartika S
Date Deposited: 09 Jan 2024 06:47
Last Modified: 09 Jan 2024 06:47
URI: http://repository.lspr.ac.id/id/eprint/1949

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