Pengaruh Push Notification di E-Commerce Shopee dan Keterikatan Emosional Konsumen terhadap Keputusan Pembelian

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Pelagia, Merli (2023) Pengaruh Push Notification di E-Commerce Shopee dan Keterikatan Emosional Konsumen terhadap Keputusan Pembelian. PGP-Thesis thesis, LSPR Communication and Business Institute.

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Abstract

Penelitian ini menyelidiki pengaruh Push notifications pada aplikasi e-commerce Shopee dan keterikatan emosional konsumen terhadap keputusan pembelian. Pada penelitian ini menerapkan paradigma positivisme dan pendekatan kuantitatif. Hasil penelitian menunjukkan implementasi Push notifications berpengaruh signifikan dan positif terhadap keputusan pembelian. Keterikatan emosional konsumen terhadap Shopee juga mempengaruhi keputusan pembelian; semakin dalam keterikatan emosional, semakin tinggi kemungkinan pembelian. Penggunaan notifikasi di Shopee berhubungan positif dan signifikan dengan keterikatan emosional konsumen. Push notifications yang relevan meningkatkan keterikatan emosional, didukung Teori Penerimaan Teknologi dan Stimulasi Kognitif. Penelitian ini memberi wawasan komprehensif tentang efek Push notifications dan keterikatan emosional pada keputusan pembelian di Shopee. Signifikansi ini bagi perusahaan e-commerce dalam merancang strategi pemasaran yang meningkatkan interaksi emosional dan keputusan pembelian.

Kata Kunci: Push notifications, keterikatan emosional, keputusan pembelian, e-commerce, Shopee.

Item Type: Thesis (PGP-Thesis)
Subjects: H Social Sciences > HT Communities. Classes. Races
Divisions: POSTGRADUATE PROGRAMME > Business & Communication Management
Depositing User: Ms Kartika S
Date Deposited: 29 Jan 2024 08:13
Last Modified: 29 Jan 2024 08:13
URI: http://repository.lspr.ac.id/id/eprint/2213

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